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ČeštinaBooking engine feature:
Customer information
Build relationships like Jamie Oliver.
- No more throwing away information about customers and their visits at the end of the year
- You'll know how to work with them and make them loyal customers
- You can use your contacts for newsletters
With every booking, you also get the customer contact. Your contacts are collected in one place and you can then use them for sending a newsletter as well as for strengthening the relationship with clients. At the same time, the reservation book remembers which services you have provided to the client, whether they are a VIP customer, a difficult client or what the name of the client's pet is. With this information every customer becomes a loyal customer.
Feature Customer information - suitable for industries:
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Need help choosing a system?
Free consultationBusinesses using Customer information
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Au Cafe was the first restaurant in the Roman Restaurants chain to test BookioPro. We immediately liked it and recommended it not only to our colleagues in the Roman Restaurants network, but also to fellow managers from other establishments.
Translated from Slovak
Au Cafe bola prvá reštaurácia v rámci siete Roman Restaurants, ktorá Bookio. testovala. Ihneď sme si ho obľúbili a odporúčali ho nielen našim kolegom v sieti Roman Restaurants, ale aj kolegom manažérom z iných prevádzok.
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“The most efficient system on the market”
The Bookio booking system lets our clients book online. They don’t forget their booking, because the system sends automatic reminders. And we have a great overview of bookings, statistics and the other reports we need.
Translated from Slovak
"Najefektívnejší systém na trhu"
Rezervačný systém Bookio prináša nášmu klientovi možnosť objednávky online. Na objednávku nezabudne, keďže systém posiela automatické pripomienky. My máme skvelý prehľad objednávok, štatistiky a iné potrebné výstupy.
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Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance, which brought us a decrease in forfeited reservations.
Translated from Slovak
Náš hotel bol jedným z prvých hotelov, ktorý systém Bookio začal využívať na predaj, ale i ako rezervačný hotelový systém na wellness procedúry. Rezervačný systém Bookio nám sprehľadnil rezervácie a uľahčil a zmodernizoval prácu v našom novom wellness centre hotela. Bookio pomohlo hlavne čo sa týka časovania procedúr, keďže náš hotel ich ponúka širokú paletu. Zákazníci menej volajú a rovno si službu zarezervujú online. My máme menej telefonátov a zákazníci sú spokojní, že si vedia spraviť rezerváciu kedykoľvek v rámci dňa aj noci. Oceňujeme tiež možnosť platby vopred, čo nám prinieslo pokles v prepadnutých rezerváciách.
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Using Bookio. has given us an overview in reservations as well as simplified the work our waiters. In the e-book, they can see the bookings clearly in one place, and they don't have to pick up the phone instead of attending to customers. I appreciate that I can view the reservations at home on my phone, and also write them down into the system when someone calls me directly
Translated from Slovak
Používanie Bookio. nám prinieslo prehľad v rezerváciách ako aj zjednodušilo prácu čašníkov na rajóne. V elektronickej knihe vidia rezervácie prehľadne na jednom mieste, ako aj nemusia dvíhať telefóny namiesto obsluhy zákazníkov, Ja oceňujem, že si viem pozrieť rezervácie aj doma v telefóne, a aj zapísať, keď niekto zavolá priamo mne.
